Privacy Policy

The mental health support app developed by Jayaprakash Institute of Social Change (the App) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data. By using our app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

The App may collect the following types of information:

• Personal Information: When you create an account, we may collect personal details such as your name, email address, age, and language preference.
• Usage Data: The App automatically collects information about  your interactions with the app, including IP addresses, device type, operating system, and usage statistics.
• Mood Tracking Data: If you choose to use the mood tracker, we may collect your mood-related entries and associated metadata (e.g., timestamps). This information is stored securely and is used solely to provide the service of tracking emotional well-being.
• Language Preference: We collect your language preference to provide content in either Bengali or English.

2. How We Use Your Information

We use your personal and usage data to:

• Improve the functionality and user experience of the App.
• Personalize the app based on your language preference.
• Provide support for mood tracking and emotional well-being resources.
• Respond to your inquiries and provide customer support.
• Notify you about important updates to the app.

3. Data Sharing and Disclosure

• We do not sell or rent your personal data to third parties.
• However, we may share information in the following situations:
• With Service Providers: We may share your data with trusted third-party service providers who assist us in delivering the App, such as hosting and analytics services. These providers are bound by confidentiality agreements and are not permitted to use your data for any other purposes.

• For Legal Compliance: We may disclose information if required by law or to protect our rights, safety, and the safety of others. 

  4. Data Security

• We use industry-standard security measures to protect your personal data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. User Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional communications by following the instructions in the emails you receive.

• Request that we delete any data related to your usage of the app, subject to any applicable legal obligations.

  6. Children’s Privacy

Our app is designed for individuals of all ages. However, we do not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted in the app with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Jayaprakash Institute of Social Change

Phone: 9330696330

Phone: 9330774746

Phone: 6291094904